Salve.Lab

Head of Operations - Hospitality

Administration

Luzern, Schweiz

Veröffentlicht: 28/12/2025

full_time

Läuft ab am 26/02/2026

Stellenbeschreibung

We are looking for a senior hospitality leader with a strong culinary background and proven experience managing operations, teams, and financial performance. This role is suited for someone who combines hands-on operational credibility with strategic oversight, and who is comfortable taking full ownership of a hospitality unit’s performance, people, and client experience.


**Responsibilities**

- Lead the overall operational and financial management of a hospitality business unit
- Manage, motivate, and develop a multidisciplinary team (kitchen and operations)
- Oversee day-to-day service delivery and ensure smooth operational execution
- Translate client expectations into actionable operational and commercial plans
- Build and maintain trusted relationships with key stakeholders and partners
- Contribute to the planning and execution of high-quality events and services
- Drive continuous improvement initiatives to enhance customer experience
- Ensure strict compliance with hygiene, quality, safety, and HACCP standards
- Support and implement sustainability and long-term development initiatives
- Actively promote a culture of safety, accountability, and operational excellence
- Collaborate closely with internal support functions to ensure alignment and efficiency

**Requirements**

- Formal culinary training with solid professional experience in a comparable leadership role
- Strong operational background in hospitality, catering, or food service environments
- Proven people management skills with the ability to lead through influence and example
- High level of organizational and planning capability, even under pressure
- Strong interpersonal skills and the ability to communicate across all levels
- Comfortable handling complex situations with diplomacy, empathy, and decisiveness
- Good working knowledge of standard IT tools and digital systems
- Fluent in German and English is required; additional languages are a plus
- Entrepreneurial mindset with a strong sense of ownership and responsibility

**Benefits**

- Senior leadership role with high autonomy and real decision-making power
- Opportunity to shape operations, team culture, and service standards
- Stable, full-time position with long-term development perspective
- Supportive and collaborative working environment
- Professional development and training opportunities
- Competitive overall compensation package in line with seniority

Stellendetails

Veröffentlichungsdatum

28/12/2025

Ort

Luzern, Schweiz

Ablaufdatum

26/02/2026

Erfahrungsniveau

mid

Arbeitsort

Lucerne, Lucerne

Lohninformationen

EUR • yearly

Bewerbungsmethode

Email

Bewerbungen

24

Ausschreibendes Unternehmen

category

Administration

Ort

Luzern, Schweiz

Unternehmensstandort

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