**70-100%, Bern and home office**

Are you ready to actively shape the digital working world of tomorrow? With us, you have the opportunity to drive forward the digital transformation of the workplace and create an outstanding employee experience. Your expertise makes the difference – you develop solutions that make our employees' everyday work easier, smarter and more inspiring. You bring our employees' digital experiences to life.

**How you make a difference**

- As a digital employee experience expert, you continuously analyse the digital user experience and develop improvements based on data and feedback.
- Together with internal specialists, you identify critical points in everyday digital work and develop suitable services and solutions.
- In close cooperation with IT, HR and other units, you ensure that digital solutions are integrated smoothly and provide sound recommendations for action.
- You shape the digital employee journey from onboarding to offboarding in a user-centric and data-driven way by analysing touchpoints and eliminating pain points.
- To gain a better understanding of target groups, you develop personas based on qualitative and quantitative analyses and keep them up to date.
- You simplify communication with different user groups and support them with targeted training and information services.

**What you have to offer**

- You have a degree in business administration, business informatics or a comparable qualification as well as several years of experience in digital transformation, requirements engineering and project management.
- You have already successfully taken on advisory roles in projects and know how to work and communicate within major corporations across different levels, departments and companies.
- Your experience allows you to quickly familiarize yourself with new areas of responsibility and contribute to the digital employee experience.
- You are familiar with agile working methods, work in a methodical and data-driven manner, recognize complex relationships and find creative solutions.
- Your expertise in quantitative and qualitative user research and in usability enables you to develop precise, data-driven and relevant personas and journeys.
- You have a good written and spoken command of German and good proficiency in English. Each additional national language is a plus.

**What we have to offer**

- 6 weeks' holiday
- Parental Leave
- Mobile and flexible working
- Fair employment conditions
- Half Fare Travelcard or contribution towards GA
- Support with basic and advanced training
- Staff vouchers

**Contact**

Philippe Allenbach People & Transformation Lead

+41795484077

**Annual gross salary at 100%**

CHF 110'000 - 125'000 Effective salary may differ from this salary range depending on experience and skills

**Jobdetails**

**Employment level**

70-100%

Permanent

**Job location(s)**

Bern and home office

**Reference number**

72753

**Swiss Post unit**

Informatik / Technologie

**IT/Technology**

As the driving force behind digitization, the Informatics/Technology function unit has an influence on the whole of Swiss Post and is an important partner in its success. We go beyond core IT tasks and empower the company in its digital transformation. We use the latest technologies and work to advance agile, bimodal and embedded IT innovations. We develop new, secure business models and ensure that Swiss Post has a modern, high-performing ICT infrastructure. In addition, we are committed to the issue of sustainability: our headquarters in Bern have been awarded two certificates for sustainability. All newly built logistics centers meet the Gold sustainability standard at a minimum.